How to submit a bug report
Posted: Thu Sep 07, 2017 5:46 pm
If you encounter a bug in the software, I would really appreciate your help in resolving the issue. Please send me email to juha@liteplacer.com with as much as the following as you can or are available (link to a dropbox folder or similar works as well). hte following would be a complete bug report, but incomplete reports will also help, and are appreciated:
-Description of the error with full copy of the error text (Software has diagnostics enabled to give full info for internal errors)
-Screenshot of the program after clearing the error dialog (For settings related issues, this is especially helpful)
-If the error is repeatable, description about how. Before taking a log copy (see below), please restart the program (so start-up dialog gets to the log) and reproduce.
-Copy of the log window content (click inside the log window, crtl+A to select all, copy and paste to a text document)
-For TinyG related issues, please send text $$ (that dumps all TinyG internal settings to log in human readable form) and send this log as well.
-Zipped copy of the program installation folder (this has all the settings files).
Thank you for helping me improve the software!
-Description of the error with full copy of the error text (Software has diagnostics enabled to give full info for internal errors)
-Screenshot of the program after clearing the error dialog (For settings related issues, this is especially helpful)
-If the error is repeatable, description about how. Before taking a log copy (see below), please restart the program (so start-up dialog gets to the log) and reproduce.
-Copy of the log window content (click inside the log window, crtl+A to select all, copy and paste to a text document)
-For TinyG related issues, please send text $$ (that dumps all TinyG internal settings to log in human readable form) and send this log as well.
-Zipped copy of the program installation folder (this has all the settings files).
Thank you for helping me improve the software!